YMCA of the Fox Cities

Frequently Asked Questions

Welcome to YMCA of the Fox Cities
Online Registration Information

Page Last updated 3/23/07

Please read the following information to make your registration easy and a time saver.

  • Time:  Registration computers are programmed to open registration at 6:00 am on the opening day of registration.

  • Log On:  If you have already established a username and password, continue on.  If this is your first time, click "Sign Up" and follow the directions to set up a username and password.

  • Look Up:  Once you have logged on, search for your classes by clicking “Current Session”, select appropriate branch location and type in part or the entire name of the class from the brochure into “Key Words” search.  Click the class you are interested in registering for and details will appear. 

  • Program Sessions:
    Current Sessions
    When this button is selected only classes that are currently in session and are taking registration will appear.
    All Sessions are the combined listing of all sessions that have classes that still are available for registration.
    Future Sessions are the up and coming session(s) that will be available for viewing one week prior to the start of registration.  Once the programs are open for registration please use the Current Sessions.
  • Register:  Once you have found the class needed, click on the box that says “Click Here To Sign Up”.  Enter the required information needed to complete the transaction and then click “Commit” to finish.  Print your receipt for your records.  Program members should present their receipt at the Member Service Desk to receive a program pass for the session.
  • Updating information: Under “Manage My Account” function online you can change information in your file, your family members file, and check on current registrations.
  • Adding new members to a membership:  YMCA Members that need to add a new addition to their family may enter them into the online system, but need to call their YMCA of the Fox Cities branch membership department to activate their membership. Preschool-aged children may have member rates on programs with their parent’s adult membership.  To activate that child’s member program rate, parents must call their primary YMCA of the Fox Cities membership office.  These numbers are available during business hours only.

Appleton – 954-7605
Fox West – 757-9820
Heart of the Valley – 830-5700
Neenah-Menasha - 886-2121

  • Age Requirements:  Participants need to meet the age requirements of the class by the time they register for the class. For exceptions please contact the Director of the appropriate department.
  • Swim Registration:  Swim registration is closed after the first week of classes. Please call the Aquatic Department at your YMCA location for exceptions or questions.
  • Alternate forms of registration:  No phone, mail in or faxed registration will be accepted.
  • Discounts, coupons or credits:  If you are an employee, have scholarship discounts, credit vouchers or coupons, you must register in person.  Discounts or credits are not available online and will not be refunded or credited after the transaction is completed.
  • Registration Confirmation:  When your transaction is complete an e-mail confirmation receipt will be sent to you.  General public must bring your receipt to the first day of class to receive a program pass from the Member Services Desk.  Please show your pass for entry at the Member Services Desk or class each time you attend your class.
  • In-Person Only:  There will be some programs that require in person registration only. Many of these require extra information, medical or parental permission.  Information on days/times and fees will be on line but the form will indicate the need to register in person. 

All transactions must be paid for by Credit Card – We accept MasterCard, VISA and Discover

Frequntly Asked Questions

How do I change my password?
How do I change my e-mail address?
What do I do if I forget my password?
How do I change my family's information?
How do I change a family member's inforamtion?




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