Adult Y members ages 18+ may apply for 24/7 Wellness Center access at the Member Services desk of any YMCA of the Fox Cities location. This benefit is ONLY for adult members of the YMCA of the Fox Cities. Each adult (18+) must have their own separate 24/7 access and must scan in separately. Individuals with a day pass, one-month membership, AWAY members, Nationwide members & other short-term memberships/visiting guests are unable to apply for access. The Y will notify you if your access is approved, and your bar code will be activated. This process typically takes 1-3 days. The cost is $12/person (will be charged $1/month along with membership for bank draft members).

Our Heart of the Valley YMCA 24/7 Wellness Center areas are protected by our advanced security video surveillance system. Note that this system does not provide staffing assistance for emergencies that might arise. As such, we highly recommend that you exercise with another 24/7 member when using our facility outside of staffed hours.

Emergency telephone, First Aid Kit and AED is located on the desk in the Wellness Center at the entrance of the area. In case of emergency, please dial 911. For your safety, some parking lot lights will remain on after the Y closes. Please park in the lit area. Snow removal will not be completed until regular business hours, possibly later due to certain weather conditions. During inclement weather, you may still access the facility after hours but at your own risk from the elements. Please note the Y will post closed hours for select holidays and inclement weather.

The Y has a strict 24/7 Wellness Center Honor Code based on the Y’s values of honesty, respect, caring and responsibility. These guidelines are in place for the safety and security of our members, and the protection of our property. 

If a Y member fails to abide by these policies, their 24/7 access, and potentially their membership, will be revoked with no refund given.

To utilize our 24/7 facilities after hours, download the Kisi app to your smartphone. This will allow access to the wellness center, free weight room, and indoor track areas as long as your membership remains current. Should you not have a smart phone you may purchase a physical Kisi fob for $6/fob. 

To access the building, enable Bluetooth and location services. When approaching the facility, open your app and tap the location you wish to enter while holding your phone up to the reader located at the YMCA location’s front door. You will hear the door activate and see the reader light turn green allowing the door to open. The system will automatically re-lock the door after 5 seconds. When entering and exiting the facility, please ensure the door closes behind you. Everyone must use their own app or fob to gain access. For the safety of our members, please do not hold the door for anyone. This is important as we track who is in the building at all times. 

Your Kisi app and fob may not be shared with others (including family), and members are not allowed to grant facility access to anyone else. Doing so is a violation of our policy and will result in you permanently losing your 24-hour access to the YMCA and possible termination of your YMCA of the Fox Cities membership.