Adult Y members ages 18+ may apply for 24/7 Wellness Center access at the Member Services desk of any YMCA of the Fox Cities location. This benefit is ONLY for adult members of the YMCA of the Fox Cities. Each adult (18+) must have their own separate 24/7 access and must scan in separately. Individuals with a day pass, one-month membership, AWAY members, Nationwide members & other short-term memberships/visiting guests are unable to apply for access. The Y will notify you if your access is approved, and your bar code will be activated. This process typically takes 1-3 days. The cost is $12/person (will be charged $1/month along with membership for bank draft members).

Our Heart of the Valley YMCA 24/7 Wellness Center areas are protected by our advanced security video surveillance system. Note that this system does not provide staffing assistance for emergencies that might arise. As such, we highly recommend that you exercise with another 24/7 member when using our facility outside of staffed hours.

Emergency telephone, First Aid Kit and AED is located on the desk in the Wellness Center at the entrance of the area. In case of emergency, please dial 911. For your safety, some parking lot lights will remain on after the Y closes. Please park in the lit area. Snow removal will not be completed until regular business hours, possibly later due to certain weather conditions. During inclement weather, you may still access the facility after hours but at your own risk from the elements. Please note the Y will post closed hours for select holidays and inclement weather.

The Y has a strict 24/7 Wellness Center Honor Code based on the Y’s values of honesty, respect, caring and responsibility. These guidelines are in place for the safety and security of our members, and the protection of our property. 

If a Y member fails to abide by these policies, their 24/7 access, and potentially their membership, will be revoked with no refund given.

Your bar code/key fob is your after-hours key to the 24/7 Wellness Center, which includes access to the wellness center, free weight and indoor track areas only, and will allow access as long as your membership remains current. Should you lose or damage your fob, report it to the Y immediately. A replacement can be purchased for $10. To access the building, hold your phone, with bar code or fob card up to the fob reader at the Heart of the Valley YMCA front doors. You will hear the door activate and see the reader light turn from red to green. Pull-on the door to gain access (there is a 5 second time limit). When entering and exiting the facility, please ensure the door closes behind you. Do not hold the door for anyone, as each person will need to use their own bar code or fob for access. This is important as we track who is in the building at all times.

Bar codes or fob cards may not be shared with others (including family), and members are not allowed to grant facility access to anyone else. Doing so is a violation of our policy and will result in you permanently losing your 24-hour access to the Y and possible termination of your Y membership.