Having the proper training allows us to offer excellent service and care to our members in any situation. The following trainings are required to be completed by all employees according to the established deadlines. Sign-up may be completed through the links below, or at any Member Services Desk. Contact your direct supervisor with any questions.
Initial Trainings (click the orange links to find a class):
CPR/AED for the Professional Rescuer and First Aid: Within 60 days of employment. All staff must recertify every two years.
CPR/AED and First Aid for Lifeguards: Prior to the first day of employment. All staff must recertify every two years.
CPR/AED and First Aid Review: This course is for those who have taken the CPR / AED First Aid in the past and you are comfortable to quickly review the information and test out. If you don't pass the review, you must retake the full class.
Emergency Response Plan: Within 90 days of employment. This training is required to be completed annually. This training must be taken at your primary branch.
Customer Service Trainings:
Quarterly Customer Service Training: Part-time staff must attend a minimum of two meetings annually and full-time staff needs to attend at least three annually.
Members First: Within 90 days of employment for Member Services, Wellness Center, Building Supervisors, PFP, Personal Trainers, Directors and Coordinators. One time training requirement.